Privacy Policy

About this policy

This Privacy Policy explains how CRELOVEN handles information when you visit creloven.com or contact us. Our website is designed primarily to provide brand and product information and direct visitors to Amazon.com.

Information you provide

If you email us, we receive the information you choose to include, such as your name, email address, message, and product or order details. Please do not send payment card information or account passwords by email.

Information collected automatically

Our website hosting provider may process standard technical information needed to deliver and protect the site, such as IP address, browser type, device type, request time, and pages requested. We do not currently operate customer accounts, a newsletter, or an online checkout on this website.

Optional analytics

With your consent, we use Google Analytics to understand aggregated website activity, including pages viewed, approximate location, device and browser information, scrolling, and clicks on links that lead to other websites such as Amazon. Google may use cookies or similar technologies to provide this service. Analytics does not load if you decline it. Your preference is stored in your browser. You can clear this preference by deleting site data for creloven.com. Learn more in the Google Privacy Policy.

Amazon and external links

When you follow a product link to Amazon, you leave our website. Amazon processes purchases, payments, shipping, returns, and related information under its own privacy policies and terms. We are not responsible for the privacy practices of external websites.

How we use information

• To respond to product and customer-support questions
• To maintain, secure, and improve the website
• To comply with applicable legal obligations
• To prevent misuse, fraud, or security incidents

Sharing and retention

We do not sell personal information. We may share information with service providers that help operate the website or email service, or when required by law. We retain support communications only as long as reasonably necessary for the purposes described above.

Children's privacy

CRELOVEN products are intended for use by parents and caregivers. This website is not directed to children under 13, and we do not knowingly collect personal information directly from children.

Your choices

You may contact us to ask about, correct, or request deletion of personal information you have provided directly to CRELOVEN, subject to applicable legal requirements.

Changes and contact

We may update this policy as our website and practices evolve. The effective date above identifies the latest version. Questions may be sent to contact@creloven.com.